Legal & Terms
All our policies, terms, and legal documents in one place. Transparent, straightforward, and easy to find.
Our Legal Documents
Below you’ll find links to all our legal and policy documents. These govern your use of our website, products, and services. We recommend reviewing them before making a purchase or creating an account.
Terms of Service
The rules and guidelines for using Lebzology’s website, products, and services.
→Privacy Policy
How we collect, use, store, and protect your personal information.
→Delivery & Shipping
Shipping methods, delivery timeframes, costs, and tracking information.
→Returns & Refunds
Our return process, refund conditions, and warranty claim procedures.
→Cookie Policy
How we use cookies and similar technologies on our website.
→Acceptable Use
Guidelines for responsible use of our network, services, and platform.
→Data Processing
How we process personal data on behalf of business customers and partners.
→Service Level Agreement
Uptime commitments, support response times, and service guarantees.
→Fair Use Policy
Usage limits and guidelines to ensure quality service for all customers.
→Promotional Terms
Terms and conditions for competitions, discounts, and special offers.
→Referral Program
Rules and rewards for referring friends and family to Lebzology.
→Reseller Agreement
Terms for authorised resellers and distribution partners.
→Need Help Understanding?
Legal language can be tricky. If you have questions about any of our policies or terms, our team is happy to walk you through them in plain English. No jargon, no judgement — just clear answers.
You can also reach us directly if you need a specific document in a different format or have accessibility requirements.
Questions About Our Terms?
Our team is ready to clarify any aspect of our legal documents.